Data leaves your boundary
Messages, files, and metadata sit on vendor infrastructure you do not operate. Jurisdiction, subpoena response, and breach notification timelines are negotiated, not owned.
On-premise · Self-hosted · Enterprise-grade
Collaboration that stays inside your walls.
IM Enterprise is a complete messaging, files, and intelligence platform you deploy on infrastructure you control — with optional AI that respects permissions and never phones home.
- 100% Data custody on your servers
- Zero Mandatory cloud subscriptions
- RLS Tenant isolation at the database
Built for organizations that cannot outsource trust
The hidden cost of cloud chat
You adopted a collaboration tool.
You inherited someone else's business model.
Most enterprise chat platforms were designed for convenience first and custody second. That trade-off compounds — in cost, compliance risk, and strategic dependency.
Seat math never stops
Per-user licensing punishes growth. Add contractors, partners, or whole departments and your bill climbs — while your negotiating leverage shrinks with every integrated workflow.
AI trained on your work
Cloud assistants ingest channel history to improve models you do not control. For regulated teams, that is not innovation — it is an undeclared data processor.
Compliance as a checkbox
Certification badges on a marketing page do not equal operational control. Auditors ask where data lives, who can access it, and how retention is enforced — not which logo appears on a trust center.
Switching costs by design
Integrations, custom apps, and years of searchable history create soft lock-in. You are not renting software — you are renting continuity, at the vendor's renewal calendar.
Latency and sovereignty
Global SaaS routing adds hops. For air-gapped, sovereign, or high-latency environments, a cloud-first architecture is a structural mismatch — not a configuration issue.
A different contract
Own the platform.
Not the recurring surprise.
IM Enterprise replaces the SaaS dependency loop with software you deploy, operate, and govern — on hardware you already trust.
| Typical cloud chat | IM Enterprise | |
|---|---|---|
| Data residency | Vendor-controlled regions | Your data center or VPC |
| Pricing model | Per-seat, annual uplift | License + infra you control |
| AI processing | Shared cloud models | On-prem LLM (Ollama, vLLM, or internal API) |
| Tenant isolation | Application-layer only | PostgreSQL RLS + centralized RBAC |
| Branding | Logo swap at best | Full whitelabel — domains, colors, mobile shell |
| Audit & retention | Export APIs, vendor timelines | Append-only audit log, org-defined retention |
| Air-gapped deploy | Not supported | Docker Compose — fully offline capable |
One platform, complete stack
Everything teams expect.
Nothing you cannot inspect.
Real-time collaboration, built in
Channels, direct messages, threads, reactions, mentions, and presence — delivered through a dedicated WebSocket gateway, not bolted-on polling.
- Workspace and channel permissions with guest access controls
- Threaded conversations with pins and rich message history
- Mobile-ready via Capacitor shell (Phase 8 roadmap)
Files that stay in your object store
Upload, preview, and co-edit documents with OnlyOffice integration. Every object lives in your S3-compatible storage — MinIO by default — with ClamAV scanning and signed URLs.
- Malware scanning with strict mode for regulated presets
- Collaborative document editing with presence indicators
- No public buckets — short-lived, scoped access only
Find anything, respect everyone
Permission-aware search across messages and files. Choose PostgreSQL full-text or Elasticsearch for larger deployments — indexing respects membership before results surface.
- Structured query syntax for power users
- Global search with channel and people filters
- Semantic search when AI capabilities are enabled
AI that reads what you permit
Optional intelligence layer: RAG-powered Ask AI, channel summaries, task and decision detection, document suggestions — all filtered through the same RBAC that guards your data.
- Pluggable LLM backends — Ollama, vLLM, OpenAI-compatible
- Per-org data boundaries: channels, files, DMs toggled independently
- External LLM APIs blockable for finance and government presets
Administration without blind spots
Customer admins manage users, roles, channels, branding, SSO/MFA, and the capability matrix. Platform operators run a separate console for multi-brand deployments.
- Vertical presets: Government, Finance, Energy, Technology, General
- SCIM provisioning scaffolding and audit export
- Module toggles for integrations, webhooks, and API keys
01
Multi-tenant by design
Organizations, workspaces, and brands — isolated at the database with Row-Level Security policies.
02
Docker-native deployment
Postgres, Redis, MinIO, ClamAV, OnlyOffice, AI worker — one Compose stack, core or full profile.
03
Whitelabel ready
Custom domains, logos, color tokens, and mobile app stamping for MSPs and enterprise IT.
Your network. Your rules.
Deploy once.
Operate with confidence.
IM Enterprise ships as a production-grade monorepo — Next.js web app, WebSocket gateway, background AI worker, and shared packages for auth, storage, and intelligence. No opaque micro-SaaS dependencies.
View on GitHubSecurity in depth
Not a slide deck.
Enforced in code.
Row-Level Security
Every tenant-owned row carries organizationId. PostgreSQL policies deny access when tenant context is unset — isolation is structural, not conventional.
Centralized RBAC
All permission checks flow through a single auth package. Routes do not implement ad-hoc role logic — reducing audit surface and privilege escalation risk.
Permission-first AI
RAG retrieval applies membership filters before content reaches any LLM. If a user cannot read a channel, the model cannot either.
Immutable audit trail
Security-sensitive actions append to an append-only log. Export for compliance reviews without vendor mediation.
MFA & SSO
Multi-factor authentication and SSO/SCIM scaffolding for enterprise identity integration — required by default in regulated vertical presets.
Signed file access
Objects are never served from public buckets. URLs are short-lived, scoped, and revocable.
Industry-ready presets
Configured for your sector
from day one.
Apply a vertical preset at onboarding — then override any toggle. Government, finance, energy, and technology each ship with a tuned capability matrix.
Government
Sovereign by default
- AI disabled; external LLM blocked
- MFA required; guest access off
- 7-year retention; strict ClamAV
Finance
Regulated operations
- External LLM blocked; DM scope configurable
- Strict malware scanning; audit export
- Long retention; API keys enabled
Energy
Field & hybrid ready
- On-prem primary; lighter semantic search option
- Task and commitment detection
- Guest access for contractors
Technology
Full stack enabled
- All AI surfaces; Elasticsearch search
- Integrations, webhooks, API keys open
- External LLM allowed when desired
Code ownership
Deploy it. Customize it.
Own what you build.
IM Enterprise is not a locked SaaS box. You get deployment, customization, and full control — including ownership of the changes your team makes to the core platform.
100% code control
If you have internal engineering teams, extend IM Enterprise directly — add modules, integrations, and workflows on your schedule. No vendor gatekeeping, no feature request queue that never ships.
- Full source access under your license
- TypeScript monorepo you can inspect and extend
- APIs and packages designed for customization
Custom development — your way
Need capabilities beyond the standard platform? Tell us what you need and Scalovate will build it for you — or assign your own developers if you prefer to keep everything in-house.
- Scalovate-led custom feature development
- Or build internally with your existing team
- Roadmap alignment with your business, not a vendor's
Your IP stays yours
IM Enterprise includes deployment and customization support — and the enhancements you make to the core become your intellectual property. You are not renting features; you are investing in an asset.
- Own customizations made to the core platform
- No lock-in to proprietary cloud APIs
- Long-term strategic control of your collaboration stack
Why IM Enterprise
The best choice when ownership is the requirement.
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1
Complete custody
Messages, files, embeddings, and audit logs remain on infrastructure you provision and monitor.
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2
Predictable economics
No per-seat escalation as headcount grows. Scale compute horizontally — not recurring license tiers.
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3
AI without surrender
Run models locally. Toggle every AI surface per org. Block external APIs entirely when policy demands it.
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4
Whitelabel for partners
MSPs and integrators deploy under their brand — custom domains, mobile apps, and operator console included.
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5
Inspectable architecture
TypeScript monorepo with documented threat model, migration path, and Docker deployment — not a black-box appliance.
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6
Code you can extend
Internal teams can add features directly — or Scalovate builds what you need. Customizations to the core are yours to keep as IP.
Ready to run collaboration on your terms?
Talk to Scalovate about licensing, deployment architecture, and vertical configuration for your organization.