IM EnterpriseProduct Guide

Administration & Governance

Your IT and compliance teams get a full admin console to manage users, policies, branding, and capabilities — without calling the vendor.

Admin console

Dashboard overview

See active users, message volume, storage usage, AI activity, and security events at a glance.

Ideal for: IT administrators monitoring platform health.

Capabilities hub

One screen to configure everything — industry preset, feature toggles, AI settings, and data boundaries.

Ideal for: Compliance officers and IT leads setting organizational policy.

Industry presets

Start with a tuned configuration for Government, Finance, Energy, Technology, or General IT — then customize anything.

Ideal for: Accelerated onboarding for regulated and commercial deployments.

User management

Create accounts, assign roles, disable users, and reset passwords.

Ideal for: HR offboarding, contractor management, and day-to-day IT support.

Custom roles & permissions

Override default permissions for specific roles to match your organization's policy.

Ideal for: Enterprises with unique governance requirements.

Workspace administration

Create workspaces, assign members, and set workspace-level roles.

Ideal for: Departmental IT delegates and project administrators.

Channel oversight

View and manage channels organization-wide.

Ideal for: Moderation teams and IT governance.

Security settings

Configure MFA requirements, session timeouts, password rules, and SSO connections.

Ideal for: Security teams aligning the platform with corporate identity policy.

Branding

Upload your logo, set brand colors, and customize the login experience.

Ideal for: Enterprises and MSPs presenting a professional, on-brand interface.

Storage management

Monitor storage consumption and review organization-wide files.

Ideal for: IT capacity planning and data governance.

Audit log viewer

Browse security events with filters — who did what, and when.

Ideal for: Compliance reviews and incident investigation.

Audit export

Download audit logs for external analysis or regulatory submission.

Ideal for: Annual audits and regulatory reporting.

Data retention policies

Set how long messages and files are kept, with automatic purge when limits are reached.

Ideal for: Government retention mandates and corporate data lifecycle policies.

Configurable capabilities

Identity & access controls

Require MFA, set session timeouts, and define data retention periods.

Ideal for: Security-first deployments.

Collaboration controls

Enable or disable guest access, file uploads, and document editing independently.

Ideal for: Phased rollouts and restricted environments.

AI controls

Master AI switch plus individual toggles for summaries, detection, semantic search, and document suggestions.

Ideal for: Organizations enabling AI gradually or only for specific teams.

Integration controls

Turn integrations, webhooks, and API keys on or off as policy allows.

Ideal for: Locked-down environments vs. automation-friendly deployments.

Compliance controls

Audit export, external AI blocking, strict malware scanning, and enterprise search — each independently configurable.

Ideal for: Regulated verticals with specific compliance requirements.

Preview before applying

See exactly what changes before applying an industry preset.

Ideal for: Risk-averse IT teams evaluating configuration changes.

AI data boundaries

Choose whether AI can access channel messages, files, and direct messages — separately.

Ideal for: Finance teams excluding DMs from AI; legal teams restricting file access.

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Questions about this feature? Contact our team or visit the product overview.