IM EnterpriseProduct Guide

AI & Intelligence

Optional AI that works inside your perimeter — summarizing conversations, surfacing tasks, and answering questions using only data your people are permitted to see.

AI assistant

Ask AI

Ask questions about your organization's knowledge and get answers with citations pointing to the original source.

Ideal for: New employees onboarding, managers catching up on project history, and executives preparing for meetings.

Conversation history

Your AI chats are saved so you can return to previous questions and answers.

Ideal for: Research workflows and ongoing project investigations.

Permission-aware answers

The AI only reads content you already have access to — it cannot bypass your organization's access rules.

Ideal for: Legal, finance, and government teams where data boundaries are non-negotiable.

Source citations

Every answer links back to the original message, file, or decision so you can verify before acting.

Ideal for: Audit-ready organizations that need traceability.

Automatic detection

Background analysis

New messages are analyzed in the background to surface actionable insights without interrupting conversation flow.

Ideal for: High-volume teams where manual triage is impractical.

Task detection

The platform suggests tasks extracted from conversations — you confirm before anything is created.

Ideal for: Project managers tracking commitments made in chat.

Decision tracking

Important decisions mentioned in channels are flagged for confirmation and logged.

Ideal for: Governance teams maintaining a decision register.

Commitment tracking

Promises and deadlines mentioned in conversation are surfaced so nothing falls through the cracks.

Ideal for: Client-facing teams and account managers.

Knowledge capture

Recurring explanations and expertise shared in channels can be promoted to the knowledge base.

Ideal for: Organizations building internal wikis from everyday work.

Review before saving

Nothing is created automatically — your team reviews and confirms every AI suggestion.

Ideal for: Teams that want AI assistance without losing human control.

In-message insights

See at a glance whether AI has found something noteworthy in a specific message.

Ideal for: Channel moderators and team leads monitoring active discussions.

Summaries & meetings

Channel summaries

Get a concise recap of what happened in a channel over any time period — catch up in minutes, not hours.

Ideal for: Managers returning from leave, executives joining mid-project, and async teams.

On-demand summarization

Request a summary of any conversation you have access to, whenever you need it.

Ideal for: Meeting prep and handoff documentation.

Meeting records

Log meetings with pasted transcripts and link them to your workspace for future reference.

Ideal for: Teams that record decisions in meeting notes rather than live video.

Your summary history

Access previously generated summaries anytime.

Ideal for: Employees who regularly need to revisit past discussions.

Workplace intelligence

Task board

Confirmed tasks from across the organization in one searchable view with status tracking.

Ideal for: Team leads and project managers overseeing delivery.

Commitments register

Track promises made in conversation — pending, fulfilled, or overdue.

Ideal for: Account management, consulting, and service delivery teams.

Decisions log

A durable record of decisions with context, status, and history.

Ideal for: Governance, compliance, and steering committees.

Knowledge base

Published articles capturing organizational know-how, searchable and versioned.

Ideal for: Operations teams, HR policies, engineering runbooks, and onboarding content.

Project tagging

Associate knowledge and decisions with named projects for easier filtering.

Ideal for: Organizations running many parallel initiatives.

My Work dashboard

Your personal command center — AI-surfaced items, open commitments, and tasks in one prioritized view.

Ideal for: Every employee's daily starting point when AI is enabled.

AI you control

Runs on your infrastructure

AI processing happens on servers you operate — not sent to a shared cloud model.

Ideal for: Air-gapped, sovereign, and privacy-first deployments.

Choose your AI model

Connect to on-premises models (Ollama, vLLM) or approved external providers — your policy decides.

Ideal for: IT teams standardizing on internal LLM infrastructure.

Toggle every AI feature

Turn individual AI capabilities on or off per organization — summaries, detection, document suggestions, and more.

Ideal for: Phased rollouts and regulated environments.

Data boundaries

Control whether AI can read channel messages, files, or direct messages — independently.

Ideal for: Finance and government presets where DM content must stay out of AI.

Block external AI APIs

Prevent the platform from calling outside AI services entirely — required for some compliance profiles.

Ideal for: Banking, government, and defense-adjacent deployments.

Document suggestions

Optional writing help in the document editor, processed by your chosen AI backend.

Ideal for: Teams producing reports, proposals, and policy documents.

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Questions about this feature? Contact our team or visit the product overview.