IM EnterpriseProduct Guide

Integrations

Connect IM Enterprise to your existing tools, identity systems, and automation workflows — on your terms.

Webhooks & automation

Event notifications

Send real-time notifications to your systems when messages are posted, files uploaded, users join, or tasks confirmed.

Ideal for: SIEM integration, workflow automation, and custom alerting.

Supported events

Covers the events that matter most — new messages, user lifecycle changes, file uploads, and confirmed tasks.

Ideal for: IT automation and compliance monitoring pipelines.

Webhook management

Create, configure, and disable webhook endpoints from the admin console.

Ideal for: DevOps and integration teams.

Delivery tracking

See whether each webhook delivery succeeded or failed, with retry history.

Ideal for: Operations teams debugging integration issues.

API access

Integration API keys

Generate secure API keys for automated scripts and third-party tools.

Ideal for: Custom integrations and internal tooling teams.

Secure key management

Keys are hashed and shown only once at creation — following security best practices.

Ideal for: Security-conscious integration workflows.

Enterprise connectivity

Health monitoring

Standard health check endpoints for your load balancers and monitoring tools.

Ideal for: Production operations and uptime monitoring.

User profile API

Read and update user profiles programmatically.

Ideal for: HR systems and directory synchronization.

Authentication API

Programmatic session management for integrated applications.

Ideal for: Custom portals and mobile apps.

File access API

List, download, and view files through authenticated API calls.

Ideal for: Document management integrations and backup systems.

Presence & activity API

Read and update user availability for integration with calendar and scheduling tools.

Ideal for: Meeting schedulers and resource planning tools.

Built-in platform integrations

SCIM user provisioning

Automated user and group sync from your IdP.

Ideal for: Large-scale user lifecycle management.

Full collaboration API

Programmatic access to channels, messages, files, search, and intelligence features.

Ideal for: Custom apps, bots, and workflow engines built on top of IM Enterprise.

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Questions about this feature? Contact our team or visit the product overview.